Pay TV Firms Eke Out Tiny Gains in Customer Satisfaction


After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to the ACSI Telecommunications Report 2016, released Wednesday. There was a 1.9 percent gain — to 70.1 on a 100-point scale — in satisfaction with pay TV services, Internet service providers, fixed-line telephone services, wireless phone services and mobile phone makers, based on the American Customer Satisfaction Index’s recent survey.

The original article can be found here: http://www.ecommercetimes.com/story/83564.html?rss=1

Powered by WPeMatico

India Rejects Apple's iPhone Retread Plan


India’s telecommunications ministry has rejected Apple’s proposal to sell refurbished iPhones in the country. Officials apparently based their rejection of the proposal on rules that prohibit importing used electronics. The country’s environmental ministry nixed a similar request last year. With smartphone sales starting to stall, India could become an important market for Apple, although it now has only a 2 percent market share there. “India is slated to experience strong smartphone growth in the coming years,” said analyst Ross Rubin.

The original article can be found here: http://www.ecommercetimes.com/story/83462.html?rss=1

Powered by WPeMatico

Nokia to take on Apple, Google maps with new cross-platform navigation app

Following the sale of its handset division to Microsoft, Finnish telecommunications company Nokia on Wednesday announced that it would expand its consumer offerings with the release of a free navigation app — based on its Here mapping service — for Apple’s iOS and Google’s Android platforms.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/3e1b385f/sc/5/l/0Lappleinsider0N0Carticles0C140C0A90C0A30Cnokia0Eto0Etake0Eon0Eapple0Egoogle0Emaps0Ewith0Enew0Ecross0Eplatform0Enavigation0Eapp/story01.htm

Powered by WPeMatico

Thailand government official claims Apple has received approval to sell 'iPhone 6'

Thailand’s National Broadcasting and Telecommunications Commission has approved two new Apple handsets — said to be variants of the so-called “iPhone 6” — for sale in the country, the regulator’s secretary general revealed on Wendesday, suggesting that Thailand could join the list of launch countries for the next-generation devices.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/3d7893b0/sc/28/l/0Lappleinsider0N0Carticles0C140C0A80C130Cthailand0Egovernment0Eofficial0Eclaims0Eapple0Ehas0Ereceived0Eapproval0Eto0Esell0Eiphone0E6/story01.htm

Powered by WPeMatico

Apple sides with Microsoft in opposition to 'global search warrant' ruling

Apple has thrown its hat into the ring with fellow technology and telecommunications giants Microsoft, Cisco, Verizon, and AT&T to oppose a federal court ruling that could force American companies to hand data about foreign customers over to the U.S. government in violation of international laws and treaties.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/3b8d6844/sc/21/l/0Lappleinsider0N0Carticles0C140C0A60C160Capple0Esides0Ewith0Emicrosoft0Ein0Eopposition0Eto0Eglobal0Esearch0Ewarrant0Eruling/story01.htm

Powered by WPeMatico