Plain City Auction, 6 Years of Partnership

Plain City Auction WebsiteproVanceTek Owner, Robert Vance, has been working with the owners, Dave and Rhoda Helmuth, of Plain City Auction since 2005. His relationship with the owners of the auction house began while he was attending Ohio University and beginning a business with a former high school friend of his. He continued providing support for their website and other various projects at the auction house, along with various support needs at the Helmuth household. When he left the business in 2008 to create proVanceTek, Plain City Auction decided to bring their business to the Robert’s new company.

Recently, after a much deserved retirement of Dave and Rhoda, ownership of the auction house has been transferred to John and Maureen Coffey. proVanceTek, however, continues to host the Plain City Auction website and provide them with general IT support for their computers, servers, and network; support of their security system; and other various technical projects that they need help with.

The website was initially developed with some custom scripts that took Word documents provided by Plain City Auction and generated HTML pages for their website. It was later ported over to the Drupal content management system and has continued to run in that installation for the past half-dozen years. We hope to soon be able to share with you that there will be a new online face of the auction house. We’re working with John and Maureen on developing a more modern and interactive auction website. Stay tuned!

PC to Mac Migrations Made Simple by proVanceTek

MacMigrationMaking the switch from Windows to OS X can be a pretty daunting task, especially if you’ve grown up using one system for your entire life. But migrating across to OS X doesn’t have to be difficult. Given the range of Mac programs now available and the better compatibility with existing Windows peripherals, such as mice and keyboards, it is a lot easier to do than it used to be, especially since the switch over to Intel-based systems.

There are plenty of rumours flitting around that may swing you towards not switching over to a Mac. Of course, opinions are strongly divided between Windows and OS X users, but I can tell you now that most of these rumours are wrong, so don’t let yourself be swayed by them.

One of the main reasons people hold back on switching to OS X is the lack of compatibility with Windows, however this is mostly untrue. Most common Windows programs have a separate Mac version and a lot of external peripherals (such as mice, keyboards, external hard drives and monitors) are fully compatible with OS X.

We recently worked with a client to migrate two of their Windows machines over to Mac, one a Dell laptop to a MacBook Pro and the other a Dell desktop to a MacMini. The process is fairly simple and, generally, can be completed by the even the most novice user. Our client, however, typically ask us to complete these type of projects for them because it’s less hassle for them and because, on the off chance there’s any issues, we can resolve any problems that arise during the migration process.


Working With Client To Address Security Concerns

Working With Client To Address Security Concerns

Client’s security camera monitor before we worked with them to address concerns and develop a strategy for improving their system.

We visited a client recently who had some concerns about their existing security system – Are our cameras focused well, should we add more cameras, does our DVR need upgraded. We were happy to help them out and provide our expert knowledge on the subject.

proVanceTek works with their clients to evaluate their concerns, discuss their options, and develop a plan for resolving any disparities. Often times, people install their own security system or hire a company who doesn’t seem to have much knowledge in security systems. Let’s face it, ATT is a great alarm phone and internet provider, Time Warner is a great cable and internet provider, but neither really know anything about CCTV systems. You need to feel assured that you’re relaxed and safe in your home home and business. Let ATT and Time Warner help you relax, let us help make sure you’re safe.

Security camera systems don’t just help keep your home and business safe by discouraging criminals from taking advantage of your vulnerabilities, they are also there to catch brazen criminals in the act, but also are there for liability purposes. Forget about the criminals, what about a customer who trips over their own feet and then tries to sue you for tripping over a crack in the ground. Security cameras can capture those moments and prove such individuals are trying to cheat the system.

We utilize the latest in professional, quality, high-definition security camera hardware, not some webcam that’s taped to your wall. Our systems can store video for months, not days. We can integrate your security camera system in with your existing alarm system. Our security systems can be remotely viewed while you’re on the go, anywhere. We offer complete, quality, cost-effective security camera systems.

Working With Client With Virus Issues

Working With Client With Virus IssuesA computer virus is a type of malware that, when executed, replicates by inserting copies of itself (possibly modified) into other computer programs, data files, or the boot sector of the hard drive; when this replication succeeds, the affected areas are then said to be “infected”. Viruses often perform some type of harmful activity on infected hosts, such as stealing hard disk space or CPU time, accessing private information, corrupting data, displaying political or humorous messages on the user’s screen, spamming their contacts, or logging their keystrokes. However, not all viruses carry a destructive payload or attempt to hide themselves—the defining characteristic of viruses is that they are self-replicating computer programs which install themselves without the user’s consent. Virus writers use social engineering and exploit detailed knowledge of security vulnerabilities to gain access to their hosts’ computing resources. The vast majority of viruses (over 99%) target systems running Microsoft Windows, employing a variety of mechanisms to infect new hosts, and often using complex anti-detection/stealth strategies to evade antivirus software.

But enough about what a virus is. You care about how to get it off your computer. The answer is not simple, but the solution is, call us. You see, often times, virus software does not do the job. Which is why you find yourself in an endless cycle of quarantining files, then having additional issues, so you run the virus software again, which quarantines more files, and you’re good for a bit, but then you start to have issues again. It’s endless. Why? Because virus software, in our experience, seldomly remove a virus completely. This is because viruses often corrupt necessary system files that cannot be quarantined or bury themselves deep in files that the particular virus software you’re running overlooks.

The tried and true method we’ve used to successfully rid most of our clients from viruses is to 1) backup the clients hard drive completely, 2) take the backup, mount it on another machine, and then run several different virus softwares to clean up the drive, 3) reinstall a clean copy of Windows  on their computer, then 4) migrate their data back to the clean version of Windows we just installed on their machine. It may seem like a bit overkill, but it’s usually the end game anyway, which is why it’s just simpler to give us a call to begin with.

Kaela’s Creation’s Website

Kaela's Creations WebsiteproVanceTek finished setting up the new Kaela’s Creations website, to replace the former Jewelry by Kaela website. Kaela first started out making handmade jewelry, but she has since expanded her crafts to various other items. Her products can be found at the Simply Vague shop at Tuttle Mall in Dublin, Ohio.

Kaela wanted the website to automatically update her products based on what she had posted on the Kaela’s Creations Facebook Page. We designed the website so that it pulled the product information and photos of her products so that she could update her inventory from one, easy place – Facebook. Additionally, she wanted people to be able to purchase her items online and use PayPal to complete their payments. So her website is interfaced with her PayPal account so that her products can be purchased online.