Amazon Cracks Down on Review Freebies


In a bid to help bolster trust in its customer ratings, Amazon on Monday announced that it no longer would allow most incentivized reviews — that is, reviews written in exchange for receiving products free or at a discount. Such reviews comprise only a small percentage of the tens of millions of reviews of products sold on the site, maintained Amazon Vice President of Customer Experience Chee Chew. The company recently introduced a machine learning algorithm that gives more weight to newer, more helpful reviews, he noted.

The original article can be found here: http://www.ecommercetimes.com/story/83962.html?rss=1

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Facebook Takes On Yelp, Angie's List


Facebook recently launched a service for members that provides recommendations and ratings on shops and service providers, a move that puts it in direct competition with Yelp. The tool provides star ratings on local service providers, including doctors, veterinarians, event planners, health spas and auto repair shops. Users can leave references on the site detailing their experiences with certain merchants or service providers. Maps also are available.

The original article can be found here: http://www.ecommercetimes.com/story/82925.html?rss=1

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Apple taking steps to remove illegitimate reviews from App Store

Developers who try to game the App Store ratings system, mostly by paying for fraudulent reviews, must now contend with Apple as the iPhone maker is said to have begun a campaign to strike those entries from the marketplace in an apparent effort to level the playing field.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/3b7acecb/sc/15/l/0Lappleinsider0N0Carticles0C140C0A60C130Capple0Etaking0Esteps0Eto0Eremove0Eillegitimate0Ereviews0Efrom0Eapp0Estore/story01.htm

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