Consumers Will Pay to Be Pleased: Survey


Eighty percent of participants in a recent Capgemini consumer survey said they would pay more for a better customer experience, and 9 percent were willing to pay up to 50 percent more. Researchers polled 3,300 customers of 125 companies in the utilities, consumer products, retail, retail banking, and Internet-based services sectors. Among the respondents were 450 senior executives from customer experience, customer service, IT, marketing and sales departments at 150 companies.

The original article can be found here: http://www.ecommercetimes.com/story/84653.html?rss=1

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Over 10K participants sign up for Stanford medical trial after ResearchKit debut

The number of participants in a Stanford University cardiovascular study conducted using Apple’s new ResearchKit medical research platform ballooned to more than 10,000 overnight, researchers say, after the trial was featured on stage during Apple’s “Spring Forward” event earlier this week.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4447fed1/sc/14/l/0Lappleinsider0N0Carticles0C150C0A30C110Cover0E10Ak0Eparticipants0Esign0Eup0Efor0Estanford0Emedical0Etrial0Eafter0Eresearchkit0Edebut/story01.htm

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White House cybersecurity summit to feature address from Apple CEO Tim Cook

Apple’s chief executive will reportedly be among those speaking to participants at Friday’s White House Summit on Cybersecurity and Consumer Protection, an event designed to bring together representatives from all sides of the cybersecurity and privacy debate.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/43385831/sc/1/l/0Lappleinsider0N0Carticles0C150C0A20C0A90Cwhite0Ehouse0Ecybersecurity0Esummit0Eto0Efeature0Eaddress0Efrom0Eapple0Eceo0Etim0Ecook/story01.htm

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