This is delicate and I will be scrupulously neutral in these paragraphs so as to offend no one, but I thought it would be fun to attempt an interpretation of the current political climate from the perspective and sensibilities of CRM. Can this really work? You be the judge. It will be different from any other analysis you might have come across because I do not wish to discuss candidates. I am all about the customer. Two CRM issues inform politics this year — empowering the customer and engaging the customer to produce loyalty.
The original article can be found here: http://www.ecommercetimes.com/story/83214.html?rss=1
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