The Internet is run by a bunch of geeks sitting in a darkened space, lit only by the glow from LED screens, right? That Hollywood image may be how the general public perceives what it takes to send and receive emails, deliver apps, enable electronic transactions, and store great gobs of data. There is much more to operating the Internet, however, including a challenging management environment for ensuring that the technology is adequate, and that a multitude of network stakeholders can work together to keep the system functioning properly.
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