Stolen Apple IDs can hold your iPhone hostage

There is a huge, thriving underground economy involved in the theft, sale, manufacture and abuse of Apple IDs, Palo Alto Networks researcher Claud Xiao told the BSides SF hacker conference in San Francisco.

The original article can be found here: http://www.foxnews.com/tech/2017/02/14/stolen-apple-ids-can-hold-your-iphone-hostage.html

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Best job search websites

Finding a job is tough in today’s economy, but with the right website, you can find something that’s suitable to your talents and individual skillset. These 9 job search website can help, though, even if you’re simply looking for an internship.

The original article can be found here: http://www.foxnews.com/tech/2017/01/16/best-job-search-websites.html

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Zendesk SVP Matt Price: CRM's Super-Exciting Road Ahead


The most important trends in CRM right now are “the rise of the millennials, the rise of the promoter economy, and the rise of the conscious consumer,” said Matt Price, Zendesk’s SVP of emerging businesses. “The ‘R’ in CRM is relationship, and all of these things impact how we develop relationships with our customers. We’re moving beyond a series of transactions to relationships. Even 10 years ago with traditional CRM, it was really down to the customer’s financial transaction history and the notes that the CSR rep put in the customer record.”

The original article can be found here: http://www.ecommercetimes.com/story/83688.html?rss=1

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The Sales Process Starts With Retention


Despite the numbers that show how lucrative retention is in an increasingly subscription-driven economy, the emphasis has been on new customer acquisition. That is still true, according to a recent study. Forty-two percent of the firms surveyed said they were increasing their budgets for customer acquisition, while only 33 percent said the budget for retention would increase. New customers always earn sales kudos, but customers kept tend to be taken for granted.

The original article can be found here: http://www.ecommercetimes.com/story/83324.html?rss=1

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Greek capital controls put squeeze on iCloud, iTunes, App Store subscriptions

In a move to preemptively thwart a cash exodus as its economy implodes, Greece earlier this week enacted capital control restrictions to titrate the outflow of money, limiting international credit card payments to Web services like Apple’s App Store and iTunes.

The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/47c113b8/sc/28/l/0Lappleinsider0N0Carticles0C150C0A70C0A10Cgreek0Ecapital0Econtrols0Elimit0Eitunes/story01.htm

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Message for Marketers: Always Be Engaging


In sales, we know customer retention is critical for success in the subscription economy. For many tech companies in the SaaS space, it takes three years to break even. In insurance, which has toiled in the subscription economy for more than a century, the average break-even time is an incredible seven years. Because of that, sales compensation is starting to change. Reps who set the stage for continued engagement with the customer are rewarded better than reps who merely get a signature on a contract.

The original article can be found here: http://www.ecommercetimes.com/story/82120.html?rss=1

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It's the <em>Customer</em> Experience


Bill Clinton won the presidency with the mantra, “It’s the economy, stupid,” and I think CRM could borrow heavily from that pithy bit of logic. If you can check your preconceptions at the door and actually perceive the information in front of you, there’s no telling what you can figure out. Such is the case with “customer experience.” Much like Charles Dudley Warner’s famous remark, “Everyone complains about the weather but no one does anything about it,” CX, as it is being rebranded, is something we either can’t or won’t do anything about.

The original article can be found here: http://www.ecommercetimes.com/story/82011.html?rss=1

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A desktop computer for developing countries

You will see plenty of smartphones in countries locked out of the knowledge economy and you’ll see plenty of TVs, but you’re unlikely to see desktop computers in remote areas. Here’s one solution.

The original article can be found here: http://rss.cnn.com/~r/rss/cnn_tech/~3/dxjAHL7KsxQ/index.html

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Digital Disruption and a Great Gap


You can tell when the economy is doing well, because instead of worrying about how you’re going to make the next mortgage payment, you worry about the next disruption in business. The big worry on the horizon now is the digital disruption, a nice piece of alliteration designed to make you question your worth. The DD is the confluence of a lot of wonderful new technology that enables us to run our business lives better, faster and cheaper. In no particular order it includes social, mobile, and especially analytic tools for big data.

The original article can be found here: http://www.ecommercetimes.com/story/81963.html?rss=1

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Subscription Economy Gold: Retention


The idea of the subscription economy is not new — at least not to anyone who’s familiar with the idea of software as a service — but it’s an idea that can sneak up on businesses. Many in the SaaS space started as more traditional vendors that saw subscriptions as simply a different delivery mechanism and a way to reach customers who couldn’t afford massive upfront cash layouts. However, thanks to a handful of evangelists, businesses are starting to recognize that the subscription economy requires more than an adjustment to the way you do billing and financial record-keeping.

The original article can be found here: http://www.ecommercetimes.com/story/80560.html?rss=1

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