FCC Slaps Comcast With $2.3M Overbilling Fine


Comcast has agreed to pay a record $2.3 million fine to settle the FCC’s investigation into whether it improperly charged customers for services and equipment they never approved, a practice known as “zero billing option.” Federal law bans cable operators from charging customers for unauthorized equipment or services. “It is basic that a cable bill should include charges only for services and equipment ordered by the customer — nothing more and nothing less,” said Travis LeBlanc, chief of the FCC’s enforcement bureau.

The original article can be found here: http://www.ecommercetimes.com/story/83995.html?rss=1

Powered by WPeMatico

Print Friendly, PDF & Email