Samsung Troubles Deepen Following Formal CPSC Action

The Consumer Product Safety Commission and Samsung last week announced a formal voluntary recall of about 1 million Galaxy Note7 smartphones, after the high-end flagship device was found to have overheated or caught fire in at least 92 incidents. Samsung was notified of 26 cases of people being burned by the defective smartphones and 55 cases of property damage, according to the CPSC. The recall applies to phones purchased before Sept. 15. Tim Baxter, president of Samsung Electronics America, issued a video statement apologizing to customers.

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