Bridging the Front and Back Offices

I’ve written many times about how conventional, premises-based ERP seems to be evaporating. CPQ — configuration, pricing and quoting — are business processes that illustrate the point. First, let’s all agree that enterprise resource planning isn’t going extinct as it evaporates — it’s too valuable — but it is getting a haircut. Many of the functions leaving ERP are condensing back into the front office, and to me that’s what’s exciting, because it brings back-office data closer to processes that consume it.

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