Intel befriends AMD, monitors get massive, and more – The big PC trends from CES

The trends we saw from the show floor at CES 2018 have us both curious and excited about the future of computing. Some will undoubtedly end up in dead ends — and others will probably become the new status quo in just a few years.

The original article can be found here: http://www.foxnews.com/tech/2018/01/15/intel-befriends-amd-monitors-get-massive-and-more-big-pc-trends-from-ces.html

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Apple shows off VR on new Mac, iPhone

Apple nodded to several up-and-coming technology trends, unveiling new device features touching on virtual reality, online privacy and a form of artificial intelligence called machine learning.

The original article can be found here: http://www.foxnews.com/tech/2017/06/05/apple-shows-off-vr-on-new-mac-iphone.html

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Oro CEO Yoav Kutner: Getting a Sense of Your Customer


One of the most noticeable recent trends in CRM is that “there are a lot more companies looking for tools to centralize data,” noted Oro CEO Yoav Kutner. “We’re seeing multichannel businesses that interact with customers both through a brick-and-mortar and through multiple touchpoints. That data has to be collected someplace so they understand how they’re doing with their customers. One account might interact with a business through multiple channels, and all of that data has to be centralized.”

The original article can be found here: http://www.ecommercetimes.com/story/84305.html?rss=1

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Aptean SVP Matt Keenan: CRM Needs to Be Intuitive


There are three significant trends in CRM right now, according to Matt Keenan, SVP of Aptean’s product group. “The first is the rapid evolution of human-system interaction. Gone are the days of sitting in front of a laptop and interacting with CRM. Customers are looking for multiple channels. The way people are interacting with applications and data is evolving radically. Second, users are demanding more of and from their CRM systems, whether it be simple things like efficiency, or more complex things like recommendations and predictions.”

The original article can be found here: http://www.ecommercetimes.com/story/84136.html?rss=1

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AvePoint CEO TJ Jiang: Innovation Through Collaboration


The latest CRM trends “are part of the whole movement toward digitization of the workforce,” said AvePoint CEO TJ Jiang. “We see much more integration and automation in the CRM space. We’ve been working, for instance, to digitize a social welfare organization, where caseworkers will go in the field to service underprivileged children. … Historically, it’s all been paper-based. Now, before they walk into the conversation, they already have the case history, and as they interview, that data is sent in real time.”

The original article can be found here: http://www.ecommercetimes.com/story/84058.html?rss=1

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Zendesk SVP Matt Price: CRM's Super-Exciting Road Ahead


The most important trends in CRM right now are “the rise of the millennials, the rise of the promoter economy, and the rise of the conscious consumer,” said Matt Price, Zendesk’s SVP of emerging businesses. “The ‘R’ in CRM is relationship, and all of these things impact how we develop relationships with our customers. We’re moving beyond a series of transactions to relationships. Even 10 years ago with traditional CRM, it was really down to the customer’s financial transaction history and the notes that the CSR rep put in the customer record.”

The original article can be found here: http://www.ecommercetimes.com/story/83688.html?rss=1

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Selling Imagination in the IoT Era


If you love studying technology trends and imagining what they will do for your business, it’s easy to lose sight of the fact that you have a vision of how things will be, while many of those you need to partner with to achieve that vision still are trying to master the reality of today. Congratulations — you have a combination of curiosity, prescience and nerdiness that will serve you well in the nonstop, accelerating change of today. With that ability to position your business to net results, people will look upon you with admiration.

The original article can be found here: http://www.ecommercetimes.com/story/83524.html?rss=1

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Supply chain suggests iPhone orders will rebound this summer ahead of 'iPhone 7' launch

Article Image Forecast trends in the demand for flexible PCB (printed circuit board) parts for iPhones indicate that while iPhone production may be down in the first half of the year, it will likely rebound in the second half as work begins on Apple’s next-generation models.

The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4d5633d0/sc/28/l/0Lappleinsider0N0Carticles0C160C0A20C0A30Csupply0Echain0Esuggests0Eiphone0Eorders0Ewill0Erebound0Ethis0Esummer0Eahead0Eof0Eiphone0E70Elaunch/story01.htm

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Apple updates Siri with quips about 'Back to the Future Day'

Article Image Playing into social media trends, Apple on Wednesday updated its Siri voice assistant with a variety of responses to people wishing it “Happy Back to the Future Day.”

The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4adb17cf/sc/28/l/0Lappleinsider0N0Carticles0C150C10A0C210Capple0Eupdates0Esiri0Ewith0Equips0Eabout0Eback0Eto0Ethe0Efuture0Eday/story01.htm

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Mac sales up 16.1% in June quarter as overall PC market continues slump

Continuing to buck trends, Mac sales rose 16.1 percent year-over-year in the June quarter even as the PC industry as a whole shrank 11.8 percent, according to new estimates published on Thursday by research firm IDC.

The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/47fcdce0/sc/28/l/0Lappleinsider0N0Carticles0C150C0A70C0A90Cnew0Eidc0Enumbers0Eshow0Emac0Esales0Eup0E1610Epercent0Ein0Ejune0Equarter/story01.htm

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Warner Music sees streaming revenue surpass downloads for first time

In what could be a harbinger of shifting music industry trends, Warner Music Group CEO Stephen Cooper said on Monday that revenue from licensing tracks to streaming services like Spotify outpaced income from digital download sales.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4637a949/sc/28/l/0Lappleinsider0N0Carticles0C150C0A50C110Cwarner0Emusic0Esees0Estreaming0Erevenue0Esurpass0Edownloads0Efor0Efirst0Etime/story01.htm

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Twitter upgrades trends features for mobile, drops #discover and activity

Twitter today made a collection of changes to the way trends are presented in its iOS and Android apps, incorporating new information while simultaneously doing away with #discover and activity.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4539ea77/sc/28/l/0Lappleinsider0N0Carticles0C150C0A40C0A80Ctwitter0Eupgrades0Etrends0Efeatures0Efor0Emobile0Edrops0Ediscover0Eand0Eactivity/story01.htm

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How Eroding Trust Hurts Companies


I love all the innovation and trends in the wireless, telecom, television, Internet and tech space. However there is also a big warning light flashing ahead that no one is paying attention to…trust is eroding. Trust is a delicate thing and is being ignored. Innovation is great, but if we don’t protect the privacy and personal information of users, they will lose trust and that will bite us in the end. There are so many examples. Here are three to think about.

The original article can be found here: http://www.ecommercetimes.com/story/81703.html?rss=1

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Ephemeral Apps May Have a Place in the Enterprise


One of the hardest-to-decipher trends of the Internet and app world today is what’s known as “ephemeral software.” Epitomized by popular apps like Snapchat, Frankly and Confide, ephemeral programs revolve around bite-sized, self-destructing user interactions. Since its inception, ephemeral software has baffled many industries, with marketers struggling to develop cohesive campaigns. It was only a matter of time before someone thought to ask whether we might leverage ephemeral trends for business software use.

The original article can be found here: http://www.ecommercetimes.com/story/81185.html?rss=1

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