Enterprise SaaS Market Skyrockets: Report


The enterprise SaaS market grew 31 percent year over year, totaling almost $15 billion in revenue in Q2 2017, according to Synergy Research. Collaboration was the highest growth segment. Microsoft is the clear leader in overall enterprise SaaS revenues, having overtaken Salesforce a year ago. Microsoft’s acquisition last year of LinkedIn gave its SaaS operations a significant boost. “Across its whole business, Microsoft has a good cloud-oriented vision in place and is executing strongly,” said John Dinsdale, chief analyst at Synergy Research.

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Zenefits Pays the Piper


The California Department of Insurance this week announced fines totaling $7 million against startup Zenefits, a provider of cloud-based human resources services. The company’s former leadership “created an anything goes culture at the Internet startup, resulting in numerous violations of licensing requirements to protect consumers,” said Insurance Commissioner Dave Jones. The fines are the culmination of investigations California launched last year after receiving complaints that Zenefits employees were selling insurance without a license.

The original article can be found here: http://www.ecommercetimes.com/story/84125.html?rss=1

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Report: CRM Is Going Strong


CRM software had a good year in 2013 with the category totaling $20.4 billion, a 13.7 percent increase from $18 billion the previous year, according to a report released this week by Gartner. Furthermore, the next few years are likely to be just as positive, if not more, the firm predicted. “CRM will be at the heart of digital initiatives in coming years,” said Gartner Research Vice President Joanne Correia. “This is one technology area that will get funding because digital business is critical for companies to remain competitive.”

The original article can be found here: http://www.ecommercetimes.com/story/80431.html?rss=1

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