AI and Customer Loyalty


Artificial intelligence and machine learning have taken the industry by storm. Some say they will usher in a new age of better business processes and customer orientation, while others fret that automation will kill jobs. Both might be true. There definitely will be jobs that no longer make sense for humans to do, thanks to automation. However, there are some neglected business processes where AI and ML could make real contributions. They likely would not replace anyone, because a job isn’t being done in many cases.

The original article can be found here: http://www.ecommercetimes.com/story/84011.html?rss=1

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How 'Pokemon GO' is taking tech into dangerous, uncharted waters

“Pokemon GO” may have taken the world by storm, but amid reports of the first fatal incident related to the craze, experts warn the game is taking tech into hazardous new terrain.

The original article can be found here: http://www.foxnews.com/tech/2016/07/22/how-pokemon-go-is-taking-tech-into-dangerous-uncharted-waters.html

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Cat image sparks social media buzz: Is it walking up or down the stairs?

Hot on the heels of the “dressgate” social media storm another intriguing image is generating massive Internet buzz.

The original article can be found here: http://www.foxnews.com/tech/2015/04/10/cat-image-sparks-social-media-buzz-is-it-walking-up-or-down-stairs/

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Infected Web ads use Flash flaws to spread ransomware

It’s a perfect storm of Internet iniquity: A three-month-old malvertising campaign is exploiting two recently discovered Adobe Flash Player flaws to infect people’s computers with ransomware.

The original article can be found here: http://www.foxnews.com/tech/2015/02/09/infected-web-ads-use-flash-flaws-to-spread-ransomware/

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New iOS spyware targets non-jailbroken devices but requires user intervention to install

A malware campaign known in the security industry as “Operation Pawn Storm” has begun to target Apple’s iOS devices with a new malicious application that can steal photos, text messages, contacts, and other data from non-jailbroken iPhones, but which cannot be installed without users’ consent.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/430de046/sc/5/l/0Lappleinsider0N0Carticles0C150C0A20C0A40Cnew0Eios0Espyware0Etargets0Enon0Ejailbroken0Edevices0Ebut0Erequires0Euser0Eintervention0Eto0Einstall/story01.htm

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High-tech gear for the next big storm

It may have been the biggest historic storm that didn’t happen, but that doesn’t mean winter is over. There’s still plenty of rough weather ahead of us, and doubtless some serious storms to worry about. Whether you’re facing a Nor’easter or a hurricane, here’s some of the toughest tech to make it through a dark and stormy night.

The original article can be found here: http://www.foxnews.com/tech/2015/01/30/high-tech-gear-for-next-big-storm/

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