KRACK Wi-Fi bug: What Apple, Google, more are doing to fix it

The new vulnerability found in Wi-Fi networks may sound scary, but vendors are starting to roll out patches to address the danger.

The original article can be found here: http://www.foxnews.com/tech/2017/10/18/krack-wi-fi-bug-what-apple-google-more-are-doing-to-fix-it.html

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Scientists create world's first mutant ants with gene editing technology

It may sound like a script for a science fiction movie, but scientists have created the world’s first mutant ants.

The original article can be found here: http://www.foxnews.com/tech/2017/08/11/scientists-create-worlds-first-mutant-ants-with-gene-editing-technology.html

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20 things we don't do anymore because of technology

See if these sound familiar: You’re not sure where your U.S. road atlas is, or if you even own one. It’s been so long since you licked a stamp, you’ve forgotten what it tastes like. You’ve seen more scrumptious two-minute videos in the past week than you’ve consulted a cookbook in the past year.

The original article can be found here: http://www.foxnews.com/tech/2017/05/06/20-things-dont-do-anymore-because-technology.html

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Apple is finally tackling the iPhone's biggest problem

A curved OLED display, augmented reality features and wireless charging all sound exciting for the iPhone 8 , but they don’t really address the elephant in the room.

The original article can be found here: http://www.foxnews.com/tech/2017/04/12/apple-is-finally-tackling-iphones-biggest-problem.html

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Audio engineering is making call center robots more 'human' and less annoying

There’s more to it than smarter A.I.

Filler sound can make customer support computers seem friendlier and more helpful.

The original article can be found here: http://www.popsci.com/audio-engineering-is-making-call-center-robots-more-human?dom=rss-default&src=syn

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Great Valentine's Day Gifts for Music Lovers

Whether it’s the soulful sound of Ray Charles’ “I Can’t Stop Loving You,” the poetic beauty of George Harrison’s “Something,” or the tender melody of Taylor Swift’s “Love Story,” music has a way …

The original article can be found here: http://www.foxnews.com/tech/2017/02/07/great-valentine-day-gifts-for-music-lovers.html

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Nonprofit taps tech innovators to help disabled people

Riding a bike. Taking a coffee break. Opening a tube of paint. They may sound like simple actions, but for people with disabilities, these activities can pose challenges that make it hard to live independently.

The original article can be found here: http://www.foxnews.com/tech/2017/01/05/nonprofit-taps-tech-innovators-to-help-disabled-people.html

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Kids' headphones promise protection, often don't deliver

If you’re on the hunt for children’s headphones—so-called because they limit the volume of sound that they emit to protect children’s ears—experts are issuing a stern warning: They’re not necessarily safe, even if they purport to be.

The original article can be found here: http://www.foxnews.com/tech/2016/12/12/kids-headphones-promise-protection-often-dont-deliver.html

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Mining the Customer Base


One of the biases inherent in CRM is its orientation toward new business. This might sound strange to most people, but really, I think of it as the startup echo chamber. It’s a bias in part because CRM was invented by new companies for new companies. However, the “C” part, customer, involves more than simply acquiring new ones, especially for established companies. Customers are people who pay money for products and services. Prospects can be thought of as incipient customers, and they are CRM’s sweet spot.

The original article can be found here: http://www.ecommercetimes.com/story/83155.html?rss=1

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New AmpMe app hopes to bring high-quality sound to your phone

One Montreal-based startup wants to give you a portable sound system that you can take to parties, to picnics, or only just as far as your living room. On Thursday, AmpMe announced the launch of a new free mobile app that syncs music across smartphones for a communal listening experience. By playing music together through multiple phones, the app is designed to produce that rich speaker-produced sound just through iOS and Android-supported phones and tablets.

The original article can be found here: http://www.foxnews.com/tech/2015/09/25/new-ampme-app-hopes-to-bring-high-quality-sound-to-your-phones/

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I Can't Hear You, the Washing Machine Is Too Loud


Why do my GE washer and dryer sound as loud as a hurricane? As I sit here at the beach, on the balcony, on a beautiful, sunny, warm and peaceful morning watching the sun rise over the sparkling Atlantic Ocean, something is terribly wrong. What? I can’t hear you. Could you speak louder? Sorry, the new washer and dryer we recently bought are roaring so loud I can’t hear myself think. We’ve had this place at the beach for a while, and it is a perfect place to unwind — that is, unless we have some laundry to do.

The original article can be found here: http://www.ecommercetimes.com/story/82424.html?rss=1

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AMD pledges to work with Fury X customers unhappy over radiator noise

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AMD has pledged to work with Fury X customers who are unhappy with the radiator’s sound profile and has isolated the problem.

The original article can be found here: http://www.extremetech.com/computing/209443-amd-pledges-to-work-with-fury-x-customers-unhappy-over-radiator-noise

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Surviving 4 Inescapably Unfair Aspects of CX Delivery


Ever built a house of cards? It’s critical to start with a sound foundation to support your later efforts. No matter how sturdy your start is, however, a wrong move anywhere along the way can bring down the house and cause all your work to be for naught.
Delivering good customer experiences is like that: You can do extraordinary work in planning the basics and even get customers to buy from you. Yet at any point along the way, a single mistake can void all the good things you’ve done and send the customer packing. It doesn’t seem fair.

The original article can be found here: http://www.ecommercetimes.com/story/81513.html?rss=1

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