The Growing Customer Trust Gap


Like most of you, I’m a bank customer — and I expect that like me, most of you are getting sick and tired of all the stories about how banks abuse customers. Recent national stories about bad behavior in the banking industry, as well as my own personal experiences, have shown that banks often do not care about their customers. It’s just the opposite: Banks seem to be trying to squeeze every dime out of every customer. Remember the stories about how banks used to time the posting of checks and withdrawals to charge more in service fees?

The original article can be found here: http://www.ecommercetimes.com/story/83936.html?rss=1

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YouTube Red serves up ad-free, downloadable videos for $10 a month

Sick of YouTube ads? Open your wallet.

The original article can be found here: http://www.foxnews.com/tech/2015/10/22/youtube-red-serves-up-ad-free-downloadable-videos-for-10-month.html

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BlackBerry Ripe for Growth, Predicts CEO Chen


BlackBerry — the “sick man of mobile” — is poised for better times. That was the sentiment expressed by CEO John Chen in an internal memo distributed to BlackBerry employees last week. BlackBerry has completed its restructuring and the workforce reductions that started three years ago have been completed, Chen reportedly wrote in the memo. Better yet, barring any unexpected downturns in the market, BlackBerry would be adding workers in several areas, including product development, sales and customer service.

The original article can be found here: http://www.ecommercetimes.com/story/80850.html?rss=1

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