How Amazon's ad business could threaten Google and Facebook

It’s easy to see how Amazon.com Inc. threatens the world’s retailers. But analysts, brands and advertising agencies are waking up to the fact that a growing piece of Amazon’s business impinges on turf now controlled by two other tech titans, Google and Facebook.

The original article can be found here: http://www.foxnews.com/tech/2018/01/29/how-amazons-ad-business-could-threaten-google-and-facebook.html

Powered by WPeMatico

5 Ways Etailers Can Fight Chargeback Fraud


This holiday selling season may have been a good one for retailers, but every silver lining has a cloud. In this case, one shadow will be cast by chargeback fraud, which can occur when shoppers request credit card chargebacks from the issuing bank instead of from the merchant. “Merchants bleed $227 for every dollar lost to e-commerce fraud,” said NuData’s Robert Capps. Etailers are “more susceptible to chargebacks, as they deal in card-not-present transactions,” observed Monica Eaton-Cardone, COO of Chargebacks911.

The original article can be found here: http://www.ecommercetimes.com/story/85029.html?rss=1

Powered by WPeMatico

Black Friday Shoppers Embrace Mobile, Set New Online Records


U.S. retailers crossed a historic new threshold over Thanksgiving weekend as consumers set new records for e-commerce activity and embraced mobile shopping like never before. The record-breaking $5.03 billion spent online on Black Friday — a 17 percent increase from a year ago — was in line with expectations. Consumers spent about $43.42 billion on e-commerce holiday shopping from Nov. 1 to Nov. 26, about 18 percent above a year ago. Mobile devices were used for 54.3 percent of visits and 36.9 percent of online revenue on Black Friday.

The original article can be found here: http://www.ecommercetimes.com/story/84972.html?rss=1

Powered by WPeMatico

The Long Black Friday Shopping Day Has Dawned


Black Friday falls on Nov. 23 this year, but retailers already have begun to promote the huge discounts they plan to offer in its name. Some deals already are available to shoppers. Although Cyber Monday has grown in significance, Black Friday “is still significant as the kickoff to the holiday season,” said Ray Wang, principal analyst at Constellation Research. Black Friday sales are no longer limited to brick-and-mortar stores. For example, Amazon kicked off more than 50 days of “Black Friday Deals” last week.

The original article can be found here: http://www.ecommercetimes.com/story/84934.html?rss=1

Powered by WPeMatico

Retailers Slowly Embracing In-Store Tech Tools


Most retailers don’t have the in-store technology to view customer information across various touchpoints, suggests a new study from Kibo. Fifty-eight percent of retailers who participated in the study, released last Thursday, acknowledged they did not have that capability. The study was based on questions posed to 115 retail executives during the Future Stores 2017 conference. “Retailers must have a complete picture of all consumer activities, regardless of buying channel,” said Kibo CMO Tushar Patel.

The original article can be found here: http://www.ecommercetimes.com/story/84884.html?rss=1

Powered by WPeMatico

Cloud Partner Program Aims to Replace ERP


Brightpearl, which offers a cloud-based retail management system for mid-sized retailers and wholesalers, on Wednesday launched a new Enterprise Partner Program. The company aims to build out its partner ecosystem to deploy an end-to-end management service for omnichannel retailers as an alternative to traditional enterprise resource planning systems. Brightpearl is seeking technology providers specializing in commerce, electronic data interchange, accounting, point of sale, logistics, shipping and inventory, and marketplaces.

The original article can be found here: http://www.ecommercetimes.com/story/84833.html?rss=1

Powered by WPeMatico

How Brick-and-Mortar Retailers Can Stand Up to E-Commerce


Brick-and-mortar retailers have been finding it difficult to offer pricing that’s competitive with e-commerce sites, which have the advantage of massive scope and scale, according to a new Frost & Sullivan report. E-commerce will account for nearly 18 percent of the total retail market by 2025, it projects. However, B&M retailers have an advantage: their ability to offer customers a personalized experience. Retailers should adopt end-to-end solutions that use cutting-edge technology to make that personalized service cost-effective.

The original article can be found here: http://www.ecommercetimes.com/story/84779.html?rss=1

Powered by WPeMatico

Fulfilling the Omnichannel Shopping Imperative


The omnichannel approach to customer contact has become a byword in customer service, but retailers need to do more to make it happen, based on a recent study. Researchers tested 57 metrics across desktop, mobile and in-store buying touchpoints to evaluate the end-to-end omnichannel experience at 30 popular and growing retailers. They focused on four major categories: fulfillment and inventory; personalization; pricing consistency; and in-store signage. Here’s the problem: E-commerce absolutely is killing brick-and-mortar stores.

The original article can be found here: http://www.ecommercetimes.com/story/84737.html?rss=1

Powered by WPeMatico

SEO, SEM Rule Retailers' Marketing Budgets


Retailers have been focusing on technologies to measure and assess customer response, and have been using the data they produce to drive e-commerce decisions, suggests a study of 136 enterprise retailers. Enterprise retailers with at least $500 million in annual revenues participated in the study. Multichannel enterprise retailers comprised 81 percent of respondents, pure-play online retailers 11 percent, in-store-only retailers 4 percent, and other types of companies the remaining 4 percent.

The original article can be found here: http://www.ecommercetimes.com/story/84691.html?rss=1

Powered by WPeMatico

Cyber Monday Is Bigger Than One Day


Although online retailers on Monday offered deals to jumpstart the online holiday shopping season, Cyber Monday as a one-day event could be losing some of its attraction. Many retailers jumped the gun, and have been offering special online deals for days. Cyber Monday in recent years has ranked as the third largest holiday shopping day, following Super Saturday and Black Friday. However, many online-only retailers, including Amazon, have started to offer pre-Cyber Monday sales to compete with traditional Black Friday in-store shopping madness.

The original article can be found here: http://www.ecommercetimes.com/story/84111.html?rss=1

Powered by WPeMatico

Best Black Friday deals on iPhone 7, Galaxy S7, FitBit, and the Apple Watch

Retailers are offering decent incentives and deals for smartphones and wearables, most notably the iPhone 7, Galaxy S7, Fitbit wearable, and the Apple Watch.

The original article can be found here: http://www.foxnews.com/tech/2016/11/23/best-black-friday-deals-on-iphone-7-galaxy-s7-fitbit-and-apple-watch.html

Powered by WPeMatico

iPhone 7 and 7 Plus Early Test Results

Our secret shoppers lined up before dawn this morning at retailers across the New York area to bring Apple’s newest mobile devices, the iPhone 7 and iPhone 7 Plus, to Consumer Reports labs.

The original article can be found here: http://www.foxnews.com/tech/2016/09/16/iphone-7-and-7-plus-early-test-results.html

Powered by WPeMatico

Verizon Toys With Risky App Revenue Plan


Verizon’s reported consideration of a plan to preinstall mobile apps from major retailers and financial firms on users’ smartphones has drawn sharp criticism. The carrier reached out to numerous retail and finance brands with an offer to preload mobile apps on its Android phones for between $1 and $2 per device, according to unnamed ad agency executives. Verizon kept the offer to Android phones because the operating system, which is owned by Google, is capable of being customized by carriers. Apple’s mobile OS is closely controlled.

The original article can be found here: http://www.ecommercetimes.com/story/83829.html?rss=1

Powered by WPeMatico

In a roadblock for Apple Pay, only 1 in 5 US retailers are using their chip card readers

Article Image A new survey has found the vast majority of U.S. retailers with EMV chip-card-compatible credit card readers aren’t using that functionality, presenting a major hurdle for acceptance of tap-to-pay services like Apple Pay.

The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4e5664ff/sc/28/l/0Lappleinsider0N0Carticles0C160C0A30C170Cin0Ea0Eroadblock0Efor0Eapple0Epay0Eonly0E10Ein0E50Eus0Eretailers0Eare0Eusing0Etheir0Echip0Ecard0Ereaders/story01.htm

Powered by WPeMatico

Retailers Will Keep the Lights Burning on Christmas Eve


Target, Walmart and other large U.S. retailers have extended their hours on Christmas Eve in an effort to snag last-minute holiday shoppers. It’s a wider net for consumers during a season in which about 17 percent of shoppers last week said they hadn’t starting buying gifts, in a Reuters/Ipsos poll. Walmart will stay open until 8 p.m. Sam’s Club will keep the lights on until 8:30 p.m., Toys ‘R’ Us will go until 9 p.m., and Target’s staff will await gift givers until 11 p.m.

The original article can be found here: http://www.ecommercetimes.com/story/82910.html?rss=1

Powered by WPeMatico

Walmart Offers 10 Holiday Deals a Day

In a thinly disguised effort to make other retailers offering deal-of-the-day specials—yes, you Amazon—feel like underachieving slackers, Walmart is now rolling out 10 online specials a day.

The original article can be found here: http://www.foxnews.com/tech/2015/11/06/walmart-offers-10-holiday-deals-day.html

Powered by WPeMatico

The Sluggish Crawl to Chip-Secured Shopping


For retailers that do not yet accept EMV cards — credit and debit cards with chips embedded in them — a spine-tingling deadline arrived last week. Liability for any payment fraud that results from acceptance of old-school plastic shifted to them. The magnetic chips in EMV cards will reduce in-store payment fraud, which affected 62 percent of companies, according to the 2015 Payments Fraud and Control Survey report from the Association of Financial Professionals, or AFP.

The original article can be found here: http://www.ecommercetimes.com/story/82564.html?rss=1

Powered by WPeMatico