B2B Tech Marketers Have Work Cut Out for Them


Product reliability and ease of use are key for B2B technology marketers, according to a recent survey of technology product and service decision makers in the U.S. Four hundred B2B tech buyers participated in the survey, conducted for Lavidge by WestGroup Research. Overall, 68 percent cited reliability as the most critical criterion in their purchase decisions; 64 percent said ease of use was key. Among preferred marketing tactics, 40 percent of the decision makers ranked meeting marketers in person as their top preference.

The original article can be found here: http://www.ecommercetimes.com/story/84978.html?rss=1

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Backblaze HDD Report: No Reliability Difference Between Consumer, Enterprise Drives

Backblaze-StoragePods

Backblaze’s latest HDD reliability data contains an interesting observation. So far, there’s no difference in reliability between the 8TB consumer and enterprise drives the company is deploying.

The post Backblaze HDD Report: No Reliability Difference Between Consumer, Enterprise Drives appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/computing/258548-backblaze-hdd-report-finds-no-reliability-difference-consumer-enterprise-drives?source=Computing

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Consumer Reports Yanks All Microsoft Surface Recommendations

The move comes after CR’s hardware reliability survey, which showed significantly higher rates of failure among Surface machines compared with those from other manufacturers.

The post Consumer Reports Yanks All Microsoft Surface Recommendations appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/computing/254010-consumer-reports-yanks-surface-recommendations-declares-entire-product-family-not-recommended?source=Computing

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Backblaze releases billion-hour hard drive reliability report

BB-Feature
Backblaze has released new data from its hard drive reliability survey. Seagate has recovered dramatically since BB pulled their 3TB drives, but HGST leads the pack in minimum failure rates.

The original article can be found here: http://www.extremetech.com/computing/228497-backblaze-releases-billion-hour-hard-drive-reliability-report

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When Internet Speed Kills Reliability


What’s more important when it comes to an Internet connection — quality and reliability, or speed? This is a question I’m pondering as I sip a latte at Starbucks. I have come to the conclusion that while speed is sexy and sells, quality and reliability are more important. See if you agree. Like countless others, I spend an hour or two every day working in Starbucks — just me, my latte and my laptop. I have been doing this for enough years that I have become one of the mayors of the neighborhood coffee klatch.

The original article can be found here: http://www.ecommercetimes.com/story/81899.html?rss=1

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Backblaze listens, opens its entire data set on drive failures

Backblaze-StoragePods
Backblaze is opening up its hard drive reliability data to anyone who wants to take a look at it — can crowdsourced analysis find further relationships between drive failure rates?

The original article can be found here: http://www.extremetech.com/computing/198800-backblaze-listens-opens-its-entire-data-set-on-drive-failures

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Comcast: Friendlier Attitudes Aren't Enough


Comcast has been trying to improve customer care. It has made some headway, but reliability of its services still is a big issue. I like Comcast people. During the last couple of years, their performance has gotten better. However, the quality of Comcast’s service is still unreliable, at best, and problems just don’t go away. Think of Comcast as a family-owned company that happens to be the largest cable television company in the industry. It wants to merge with Time Warner Cable, making it even larger and more powerful.

The original article can be found here: http://www.ecommercetimes.com/story/80958.html?rss=1

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