New Relationship Marketing Hub Aims to Goose Conversion Rates


Optimove has released a new version of its relationship marketing hub. Optimove 6.0 lets users automate targeted marketing campaigns for new visitors as precisely as they can for current customers, the company said. It combines Web analytics with look-alike data, machine learning, and AI from its retention ecosystem to make accurate predictions of future spend before customers make a purchase. Based on those predictions, Optimove 6.0 segments visitors into micro-categories and indicates which campaigns are most likely to lead to conversions.

The original article can be found here: http://www.ecommercetimes.com/story/84922.html?rss=1

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SugarCRM Launches Hint, 1st in Relationship Intelligence Line


SugarCRM has launched Hint, the first in its new line of relationship intelligence products. Hint users can enter a few contact details about a person with whom they want to connect, and Hint automatically will search social sources on the Web for information. That data, along with other details from a company’s internal files, will be served up to the user in a side-panel view. “Hint is the building block for future relationship intelligence product offerings, which will go deeper into AI,” said SugarCRM spokesperson Andrew Staples.

The original article can be found here: http://www.ecommercetimes.com/story/84642.html?rss=1

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Pegasystems Nestles in AWS, Azure Clouds


Pegasystems has deepened its 7-year-old relationship with Amazon AWS, and also has teamed up with Microsoft Azure, company officials said Tuesday. The deals are part of a series of planned partnerships aimed at giving Pega’s clients choice in their cloud environment and avoiding lock-in. Pega last month inked an agreement to deliver Pega software on Pivotal Cloud Foundry. “These partnerships enable us to optimize all of our solutions within different cloud provider environments,” said Ying Chen, head of product strategy at Pegasystems.

The original article can be found here: http://www.ecommercetimes.com/story/84596.html?rss=1

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Put a stop to harassing calls and texts

A friend of mine just got out of a rough relationship. Unfortunately it didn’t go well as her ex was calling and texting her nonstop to both try and win her back and insult her (I did say it was a rough relationship). After a few days, she just couldn’t take it anymore and came to me for help in blocking this guy.

The original article can be found here: http://www.foxnews.com/tech/2016/07/15/put-stop-to-harassing-calls-and-texts.html

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Warehouse Clubs Ignore Customer Relationships at Their Peril


Like many, I have a love-hate relationship with warehouse clubs like Costco, Sam’s Club and BJ’s. I’ve criticized them several times over the years, but it’s worth noting that some of these clubs have been improving. Others not so much. I have some ideas about what these companies are doing right and wrong, and how they can fix things to improve customer relationships, sales and profits. In general, wholesale clubs are all very similar, once you get inside — but for many, the front door is a problem. That’s where customers are ticked off coming and going.

The original article can be found here: http://www.ecommercetimes.com/story/83500.html?rss=1

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The Successful B2B Relationship: It's About Time


Respect is a vital ingredient in any mutually beneficial relationship, and that’s never truer than in the case of business-to-business buyers and sellers. The most elementary way a seller shows a commitment to a healthy customer relationship is through an ongoing display of respect. That doesn’t mean some single, impressive gesture, like giving a potential customer a pricey gift. It means an ongoing respectful relationship, one in which the seller shows an understanding of the buyer’s needs and appreciates the buyer’s approach to meeting them.

The original article can be found here: http://www.ecommercetimes.com/story/83417.html?rss=1

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Apple Music scores another big exclusive with Drake's 'Views From the 6' album

Article Image The tight relationship between Apple and Drake is set to continue with the release of the hip-hop star’s newest album, Views From the 6, which will be an Apple Music exclusive when it drops on April 29.

The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/4ede2e68/sc/28/l/0Lappleinsider0N0Carticles0C160C0A40C110Capple0Emusic0Escores0Eanother0Ebig0Eexclusive0Ewith0Edrakes0Eviews0Efrom0Ethe0E60Ealbum/story01.htm

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PRM's Next Act


Partner relationship management has seen its ups and downs over the first part of this century. Running an indirect channel is vitally important to any vendor trying to extend its reach without incurring the high costs of building up a sales team and all that supports it. Many vendors figure it’s more economical to pay partners for performance than to endure the corporate buildout, and they have a good point. That said, the indirect channel isn’t for every business.

The original article can be found here: http://www.ecommercetimes.com/story/82663.html?rss=1

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AT&T Went Above and Beyond for NSA, Say Snowden Docs


The National Security Agency considered its relationship with AT&T unique and particularly productive, accordingto a report published Saturday. The information about the company’s close ties with the agency came from the trove of documents released by NSA whistleblower Edward Snowden. AT&T, which NSA lauded for its “extreme willingness to help,” gave the agency access through several methods to billions of emails from its domestic networks, apparently relying on a number of different legal justifications.

The original article can be found here: http://www.ecommercetimes.com/story/82389.html?rss=1

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