Kids under 8 watch less TV, spend more time on mobile devices, study finds

The amount of time children under eight years old spend on mobile devices has more than tripled over the past four years, a new study has found.

The original article can be found here: http://www.foxnews.com/tech/2017/10/20/kids-under-8-watch-less-tv-spend-more-time-on-mobile-devices-study-finds.html

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Helpshift VP Tushar Makhija: Not All Customers Will Help You Make Money


“As services are getting more and more mobile, service needs to get mobile as well,” said Tushar Makhija, vice president of revenue at Helpshift. “If you look at customer service over the last 10 to 15 years, first it was all about average handling time. If you grew quickly as a business, you needed to stack up a call center. The next five to six years were all about self-service, so technology started building up. Today, it is not about time-to-resolution or handling time. It is all about the time-to-cure.

The original article can be found here: http://www.ecommercetimes.com/story/84886.html?rss=1

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New Mobile App Promises Full B2B E-Commerce Experience


Insite Software’s new InsiteCommerce Mobile App is the first fully configurable white label mobile app built for leading manufacturers and distributors, the company said. The app supports everyone involved in the B2B e-commerce experience, Insite said — from customers to channel partners, to field sales and support teams. Companies purchasing the app can tailor its functions to specific roles and responsibilities by delivering customer-specific product catalog and data, pricing and product recommendations, and order and reorder capabilities.

The original article can be found here: http://www.ecommercetimes.com/story/84817.html?rss=1

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Consumers' Embrace of Mobile Apps Is Limited to a Choice Few


Mobile app use has become a powerful habit among U.S. consumers, based on new research findings from comScore. An increasing number of users have been spending their time consuming video, music and social media on smartphones and other mobile devices, but many are set in their ways and reluctant to try new apps. The report shows that a large percentage of mobile app users’ time is spent on social media apps like Facebook, Snapchat, Twitter or Instagram; watching videos on YouTube; or listening to music on apps like Spotify or Pandora.

The original article can be found here: http://www.ecommercetimes.com/story/84766.html?rss=1

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Survey: In-App Customer Support Is a Winner


Consumers want mobile apps with good in-app customer support, suggest results of a survey Helpshift released last week. Radius Global Market Research conducted the online poll of adults in the United States this spring. Among the survey’s findings: Eighty-nine percent of respondents said they would recommend an app if a customer support agent proactively contacted them while they were experiencing problems. On the flip side, 47 percent of respondents said they would delete apps that did not provide good customer support.

The original article can be found here: http://www.ecommercetimes.com/story/84753.html?rss=1

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Mobile games’ most valuable tool: Access to you

The mobile videogame “Star Wars: Galaxy of Heroes” frequently sends smartphone notifications to players, in some cases multiple times daily, persuading them to open the app to outfit Han Solo, Rey and other famous characters for battle.

The original article can be found here: http://www.foxnews.com/tech/2017/08/09/mobile-games-most-valuable-tool-access-to.html

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Microsoft Dumps Mobile References, Declares AI Top Priority in 2017

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Microsoft has effectively announced a pivot away from mobile and towards AI and deep learning in its latest 10-K filing. But is this a rebrand or a serious attempt to tackle the nascent AI market?

The post Microsoft Dumps Mobile References, Declares AI Top Priority in 2017 appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/computing/253615-microsoft-declares-ai-top-priority-2017-dumps-mobile-references?source=Computing

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MIT Research Could Make Neural Networks Portable

MIT-Portable-Neural_0 network

Having a neural network locally on your mobile device could be hugely beneficial, and it may be possible thanks to research from a team at MIT.

The post MIT Research Could Make Neural Networks Portable appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/extreme/252689-mit-research-make-neural-networks-portable?source=Computing

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Sega will let you play Sonic the Hedgehog and other games for free

Sega launches five games on mobile: Sonic the Hedgehog, Altered Beast, Phantasy Star II, Kid Chameleon, and Comix Zone. Best of all: they’re all free.

The original article can be found here: http://www.foxnews.com/tech/2017/06/22/sega-will-let-play-sonic-hedgehog-and-other-games-for-free.html

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iOS 11 will bring drag and drop to the iPhone, too

When Apple spent north of two hours dissecting all the awesome new stuff on the way for its computers and mobile devices, it split the iOS 11 segment into two parts — one for iPhone and another for iPad.

The original article can be found here: http://www.foxnews.com/tech/2017/06/07/ios-11-will-bring-drag-and-drop-to-iphone-too.html

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Qualcomm Inks Deal to Build Snapdragon 835 PCs With HP, Lenovo, Asus

Qualcomm835

Qualcomm has announced new mobile systems in partnership with multiple OEMs. After years of dancing around each other, are ARM and x86 finally ready to fight?

The post Qualcomm Inks Deal to Build Snapdragon 835 PCs With HP, Lenovo, Asus appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/mobile/250100-qualcomm-inks-deal-build-snapdragon-835-gigabit-wireless-pcs-hp-lenovo-asus?source=Computing

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Charter's Wireless Play


Charter Spectrum has announced it will resell Comcast’s Xfinity Mobile wireless service to customers inside its region. The good news is that this deal lets Charter get quick access to wireless without competing with Comcast. Comcast and Charter Communications last week said they had reached an “operational agreement” about working together on wireless communications going forward. My understanding is that both agreed to sell wireless only to their existing customers in their existing regions.

The original article can be found here: http://www.ecommercetimes.com/story/84530.html?rss=1

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Consumer WiFi Use: No Letup in Sight


Consumers use lots of data on their mobile devices. While half of consumers use less than 7 GB per month, data consumption is heavily skewed toward the upper end, recent Parks Associates research indicates. Among U.S. broadband households, mean data consumption is roughly 20 GB per month, with 14 GB used on WiFi and 6 GB through 3G/4G/LTE networks. Consumers’ monthly WiFi data consumption increased by 40 percent from 2015 to 2016. While data use overall has been increasing, WiFi use has been increasing faster than mobile data.

The original article can be found here: http://www.ecommercetimes.com/story/84520.html?rss=1

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Samsung’s Tizen OS may be overrun with security flaws

tizen

Samsung has long had an in-house mobile platform called Tizen as a backup plan if Android ever becomes a problem. However, a new report claims that Samsung’s Tizen OS is riddled with serious security flaws.

The post Samsung’s Tizen OS may be overrun with security flaws appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/mobile/247043-samsungs-tizen-os-may-overrun-bugs?source=Computing

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Razer launches refreshed Blade Pro with THX support, Kaby Lake processors

Razer has refreshed its top-end Razer Blade Pro with 7th-generation Intel chips and mobile THX certification.

The post Razer launches refreshed Blade Pro with THX support, Kaby Lake processors appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/computing/246635-razer-launches-refreshed-razer-blade-pro-thx-support-kaby-lake-processors?source=Computing

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McDonald's Puts Mobile Ordering to the Test


McDonald’s has begun testing new mobile ordering and payment functionality at 29 of its restaurants in Monterey and Salinas, California. It will expand the pilot to another 51 restaurants in Spokane, Washington, on March 20. The company will run multiple pilots to gather customer feedback, work out any issues that arise, and streamline integration with its IT systems before rolling out its updated mobile app to nearly all 14,000 restaurants in the United States — as well as 6,000 others around the world — by the end of the year.

The original article can be found here: http://www.ecommercetimes.com/story/84382.html?rss=1

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