Consumer WiFi Use: No Letup in Sight


Consumers use lots of data on their mobile devices. While half of consumers use less than 7 GB per month, data consumption is heavily skewed toward the upper end, recent Parks Associates research indicates. Among U.S. broadband households, mean data consumption is roughly 20 GB per month, with 14 GB used on WiFi and 6 GB through 3G/4G/LTE networks. Consumers’ monthly WiFi data consumption increased by 40 percent from 2015 to 2016. While data use overall has been increasing, WiFi use has been increasing faster than mobile data.

The original article can be found here: http://www.ecommercetimes.com/story/84520.html?rss=1

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The 4 Fundamental Attributes of Customer Loyalty, Part 2


Lots of CRM vendors talk about personalization, but their idea of how to do it leaves much to be desired. They address personalization very late, using a just-in-time approach to accessing customer data to support a sales or service encounter in the moment. This certainly is important, and it achieves the goal of personalizing the encounter by producing a catalog of data points, including the customer’s history, demographics, and other relevant information that a customer-facing employee can use.

The original article can be found here: http://www.ecommercetimes.com/story/83700.html?rss=1

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Inside Apple Inc in Switzerland: No Watch yet, but Apple Pay unofficially working, strong demand for products

Switzerland is an affluent country with lots of people who value high quality products and new technology, making it a potential hotspot for Apple Watch–at least once the new product is officially launched in the country, known for its breathtaking mountains and equally breathtaking consumer prices.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/46293d80/sc/28/l/0Lappleinsider0N0Carticles0C150C0A50C0A90Cinside0Eapple0Einc0Ein0Eswitzerland0Eno0Ewatch0Eyet0Ebut0Eapple0Epay0Eunofficially0Eworking0Estrong0Edemand0Efor0Eproducts/story01.htm

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