The idea of intelligent personal assistants or voice assistants like Apple’s Siri, Microsoft’s Cortana and Google Now seems very cool — talking to a computer and having it talk back. It should be like talking to the computer on Star Trek’s starship Enterprise. If the technology worked well, these digital assistants could be game-changing. Unfortunately, it doesn’t — not yet, anyway. In the wonderful world of technology, we often get way ahead of ourselves. It’s the idea that propels us, even if the reality takes years to catch up.
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