Netflix member? Don’t get caught out by the latest email scam

With more than 100 million users globally, Netflix is an attractive target for email scammers. Another ruse has just showed up, and it’s designed to get hold of your login credentials and credit card information. So take care.

The original article can be found here: http://www.foxnews.com/tech/2017/11/07/netflix-member-don-t-get-caught-out-by-latest-email-scam.html

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Email Marketing Goes Hand-in-Glove With E-Commerce Shipping


ShippingEasy has launched Automated Email Marketing as an addition to its customer management module. This new tool has a powerful rules engine that helps users increase sales, the company said. Among other things, it can set up a trigger to send an email to first-time buyers immediately after an order is downloaded — customized with a logo and specific coupon code if desired. It can automatically send an email requesting customer feedback on the order and shipping process, and define targeted customers for loyalty rewards or coupon promos.

The original article can be found here: http://www.ecommercetimes.com/story/84898.html?rss=1

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How to check if someone has read your email

You write an email. No reply. You send another email. No reply. You’re halfway through a third email and you stop. What happened to the first two? Junk folder? Were the messages just ignored?

The original article can be found here: http://www.foxnews.com/tech/2017/10/15/how-to-check-if-someone-has-read-your-email.html

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If data is the new oil, are tech companies robbing us blind?

Data is the new oil, or so the saying goes. So why are we giving it away in exchange for free email and better search results? And should we be entitled to any of the money it generates?

The original article can be found here: http://www.foxnews.com/tech/2017/09/26/if-data-is-new-oil-are-tech-companies-robbing-us-blind.html

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5 scams that fool even the smartest people

Many people laugh at scams. We see an email from a mysterious stranger that’s full of odd phrases and terrible misspellings, and we instantly share it on social media. “The Prince of Nigeria wants to send me bars and bars of gold!” we write, adding a laughing emoji. “Should I take it?”

The original article can be found here: http://www.foxnews.com/tech/2017/08/26/5-scams-that-fool-even-smartest-people.html

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Microsoft CEO condemns Charlottesville attacks as 'horrific' in email to employees

Microsoft CEO Satya Nadella condemned the attacks in Charlottesville, Va., calling them “horrific” in an email to employees.

The original article can be found here: http://www.foxnews.com/tech/2017/08/15/microsoft-ceo-condemns-charlottesville-attacks-as-horrific-in-email-to-employees.html

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The Pentagon doesn't want its employees watching March Madness

The Pentagon has reportedly sent an email to its employees to be careful about how much streaming of the NCAA March Madness they do. Its network may not be able to handle the traffic.

The original article can be found here: http://www.foxnews.com/tech/2017/03/17/pentagon-doesnt-want-its-employees-watching-march-madness.html

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4 Email Marketing Mistakes to Avoid


I recently received an email from my health club that said, in part: “Dear Chris, We’ve noticed you haven’t been in as regularly in recent weeks. I understand there may be many reasons for not being able to make it in, but I just wanted to send a quick note to check if you’re happy with the service we’ve been providing. Let me know if I can be of any assistance and I hope to see you very soon!” While I appreciate that the health club is at least trying to stay in contact, this email managed to do several things wrong all at once.

The original article can be found here: http://www.ecommercetimes.com/story/84333.html?rss=1

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Customer Service Takes a Turn


It’s widely understood that new customer service channels such as social, email, knowledge bases and the like have left the service agent with harder problems to solve. Those channels are here to stay, because when they work well, they solve problems for pennies. It can cost many dollars to resolve an issue through the efforts of conventional agents. So there’s a decided bias for self-service where possible. However, we need to ensure that there are graceful transitions from the channels to agents, or we risk a backlash.

The original article can be found here: http://www.ecommercetimes.com/story/84202.html?rss=1

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UK National Health Service servers 'crash' after worker sent test email to all 1.2 million employees

The U.K.’s National Health Service email server crashed after a test email was accidentally sent to all 1.2 million employees.

The original article can be found here: http://www.foxnews.com/tech/2016/11/15/uk-national-health-service-servers-crash-after-worker-sent-test-email-to-all-1-2-million-employees.html

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Apple CEO Tim Cook sends memo to employees after Trump victory, urges unity

Apple CEO Tim Cook sent an email to the tech giant’s employees urging unity Wednesday following Donald Trump’s shock victory in the Presidential election.

The original article can be found here: http://www.foxnews.com/tech/2016/11/10/apple-ceo-tim-cook-sends-memo-to-employees-after-trump-victory-urges-unity.html

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FBI investigating possible cyberbreach of New York Times reporters' email accounts

The FBI is probing a possible cyber breach of numerous company email accounts belonging to New York Times reporters by Russian government-linked hackers, a law enforcement source close to the investigation told Fox News on Tuesday.

The original article can be found here: http://www.foxnews.com/tech/2016/08/23/fbi-investigating-possible-cyber-breach-new-york-times-reporter-email-accounts.html

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FBI Director Raps Clinton but Recommends No Criminal Action


Although an FBI investigation concluded that Hillary Clinton’s use of a separate email system during her tenure as Secretary of State may have violated federal law, Director James B. Comey on Tuesday recommended against pursuing any criminal prosecution. “Our judgment is that no reasonable prosecutor would bring such a case,” he said. Considered in light of the bureau’s actions in similar cases in the past, Comey explained, the facts in the Clinton case do not warrant the filing of criminal charges.

The original article can be found here: http://www.ecommercetimes.com/story/83669.html?rss=1

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Russian 'Collector' Sells Stolen Email Credentials for a Song


A hacker dubbed “The Collector” turned over 272 million stolen email credentials in his possession, Hold Security announced Wednesday. The hacker bragged online about the stash, which included usernames and passwords, the firm said. It got a copy of the data — which the hacker was peddling for 50 rubles, or less than US$1 — after giving him a shout-out in the forum. “We found a post on one of the Russian dark Web forums from a hacker alleging collecting hundreds of millions of credentials,” said Hold Security CISO Alex Holden.

The original article can be found here: http://www.ecommercetimes.com/story/83466.html?rss=1

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