Warehouse Clubs Ignore Customer Relationships at Their Peril


Like many, I have a love-hate relationship with warehouse clubs like Costco, Sam’s Club and BJ’s. I’ve criticized them several times over the years, but it’s worth noting that some of these clubs have been improving. Others not so much. I have some ideas about what these companies are doing right and wrong, and how they can fix things to improve customer relationships, sales and profits. In general, wholesale clubs are all very similar, once you get inside — but for many, the front door is a problem. That’s where customers are ticked off coming and going.

The original article can be found here: http://www.ecommercetimes.com/story/83500.html?rss=1

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Apple products return to Costco with deep discounts for iPhone and iPad

A year and a half after Costco stopped selling Apple products through its brick-and-mortar and online stores, the discount wholesaler is now carrying current iPhone and iPad models at discounts up to $120 off retail pricing.



The original article can be found here: http://appleinsider.com.feedsportal.com/c/33975/f/616168/s/3be215ac/sc/15/l/0Lappleinsider0N0Carticles0C140C0A60C250Ccostco0Erestarts0Esales0Eof0Eapple0Eproducts0Eoffering0Ediscounts0Eon0Eiphone0Eand0Eipad/story01.htm

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