Free AI Chatbot Goes to Bat for Beleaguered Consumers


DoNotPay, an AI-based chatbot app created to help fight parking tickets in the UK, now addresses roughly 1,000 consumer concerns and is available throughout the United States as well as across the pond. The app’s creator, Stanford student Joshua Browder, announced the expansion last week. Powered by IBM Watson, DoNotPay has about 1,000 bots capable of tackling a variety of legal and service issues, ranging from fighting one’s landlord to appealing against unreasonable warranties, to getting a refund when a company doesn’t fulfill its promise.

The original article can be found here: http://www.ecommercetimes.com/story/84677.html?rss=1

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Meet Microsoft’s new chatbot, Zo: Now with (hopefully) 100% less Nazism

Zo-Feature

Microsoft is throwing its hack back into the AI chatbot ring, this time with a new AI, dubbed Zo. Hopefully this one won’t turn into a Nazi spambot within 24 hours of launch.

The post Meet Microsoft’s new chatbot, Zo: Now with (hopefully) 100% less Nazism appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/computing/241095-meet-microsofts-new-chatbot-zo-now-hopefully-100-less-nazism?source=Computing

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Chatbots Drive Shopify's Kit CRM Deal


Shopify on Wednesday announced that it has agreed to purchase Kit CRM, whose Kit chatbot automatically sends out marketing text messages for online stores. It also lets businesses run targeted ads on Facebook and Instagram, make recommendations based on store activities, post on social media and use functionality provided by other social media apps, Shopify CMO Craig Miller said. Kit last month released an API that lets it interact with other apps in the Shopify App Store.

The original article can be found here: http://www.ecommercetimes.com/story/83373.html?rss=1

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Microsoft takes Tay 'chatbot' offline after trolls make it spew offensive comments

Microsoft’s attempt to engage millennials via an artificially intelligent “chatbot” called Tay has failed miserably after trolls made the bot spew offensive comments.

The original article can be found here: http://www.foxnews.com/tech/2016/03/24/microsoft-takes-tay-chatbot-offline-after-trolls-make-it-spew-offensive-comments.html

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