CRM in 2018


Figuring out the year ahead in CRM is tricky and getting more so. Making predictions has been more challenging for the last several years. We’ve seen an array of new technologies take root and blossom, but managers have had trouble figuring out how to adopt them. Those innovations have fueled a lot of anxiety in the C-suite about digital disruption, but the disruption is necessarily different for every company. Some will thrive on an IoT strategy, others on adding analytics to retail customer data.

The original article can be found here: http://www.ecommercetimes.com/story/85038.html?rss=1

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Drones are being used to deliver blood, saving lives in Africa

Drones have been used to deliver a great number of things, from packages to pizzas to beer. But one company is using drones to deliver blood in an effort to save lives in Africa.

The original article can be found here: http://www.foxnews.com/tech/2018/01/02/drones-are-being-used-to-deliver-blood-saving-lives-in-africa.html

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5 Ways Etailers Can Fight Chargeback Fraud


This holiday selling season may have been a good one for retailers, but every silver lining has a cloud. In this case, one shadow will be cast by chargeback fraud, which can occur when shoppers request credit card chargebacks from the issuing bank instead of from the merchant. “Merchants bleed $227 for every dollar lost to e-commerce fraud,” said NuData’s Robert Capps. Etailers are “more susceptible to chargebacks, as they deal in card-not-present transactions,” observed Monica Eaton-Cardone, COO of Chargebacks911.

The original article can be found here: http://www.ecommercetimes.com/story/85029.html?rss=1

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Full Disclosure Applies to Internal Security Too


If you’ve been keeping up with the news, you’ve probably noticed a few recent reports about companies that may have been a little less than candid about security issues. For example, we recently learned that Uber experienced a breach in 2016. As we’ve also learned from subsequent press reports, the company may have paid the attacker to remain silent about that breach instead of acknowledging it publicly and openly. Along similar lines, we all probably remember — and are still dealing with the consequences of — the Equifax breach, which exposed the credit histories of millions of individuals.

The original article can be found here: http://www.ecommercetimes.com/story/85024.html?rss=1

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Did you accidentally friend a North Korean hacker on Facebook?

North Korean hackers have been preying on potential targets using Facebook, but the company has thwarted at least some of their activities.

The original article can be found here: http://www.foxnews.com/tech/2017/12/20/did-accidentally-friend-north-korean-hacker-on-facebook.html

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Ex-Facebook exec backtracks 'destroying how society works' comments after backlash

It’s been a rough week for Chamath Palihapitiya, the former Facebook vice president whose harsh criticism of the social networking giant led to a rare rebuke from his onetime employer and made him a headline topic throughout the tech world.Now he’s trying to put out the fire he started.

The original article can be found here: http://www.foxnews.com/tech/2017/12/15/ex-facebook-exec-backtracks-destroying-how-society-works-comments-after-backlash.html

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Over 460 HP Laptop Models Shipped with Keylogger

465208-dimensions HP Omen PCMag

Just weeks after getting caught with onboard spyware, HP has been found shipping a keylogger (albeit a disabled one).

The post Over 460 HP Laptop Models Shipped with Keylogger appeared first on ExtremeTech.

The original article can be found here: https://www.extremetech.com/computing/260267-460-hp-laptop-models-shipped-keylogger?source=Computing

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'Jaws' spotted? Massive great white shark sighted off Australian coast

A massive great white shark has been spotted off the coast of a popular beach in Western Australia, one that may be between 15 and 20 feet long, or nearly the size of the fictional shark in “Jaws.”

The original article can be found here: http://www.foxnews.com/tech/2017/12/11/jaws-spotted-massive-great-white-shark-sighted-off-australian-coast.html

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As Bitcoin tops $10,000, Elon Musk denies he is its creator

One of the biggest stories of 2017 has been the surge in the price of bitcoin, the cryptocurrency touted an alternative to gold and other investments. For years, many have wondered who the mysterious Satoshi Nakamoto, the creator of bitcoin, is.One person it’s not? Elon Musk.

The original article can be found here: http://www.foxnews.com/tech/2017/11/28/as-bitcoin-tops-10000-elon-musk-denies-is-its-creator.html

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As Bitcoin nears $10,000, Elon Musk denies he is its creator

One of the biggest stories of 2017 has been the surge in the price of bitcoin, the cryptocurrency touted an alternative to gold and other investments. For years, many have wondered who the mysterious Satoshi Nakamoto, the creator of bitcoin, is.One person it’s not? Elon Musk.

The original article can be found here: http://www.foxnews.com/tech/2017/11/28/as-bitcoin-nears-10000-elon-musk-denies-is-its-creator.html

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Apple is finally solving its iPhone X problem

If you’re interested in Apple’s iPhone X, but have been annoyed with Apple’s shipping delays the last time you considered placing an order, reported improvements in iPhone X production have already started to shorten the smartphone’s delivery times.

The original article can be found here: http://www.foxnews.com/tech/2017/11/27/apple-is-finally-solving-its-iphone-x-problem.html

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Google collects data on Android users' locations when location services are turned off, report says

A new report shows that Google has been accessing data about Android users’ locations, even when the user believes that the data is being kept private.

The original article can be found here: http://www.foxnews.com/tech/2017/11/21/google-collects-data-on-android-users-locations-when-location-services-are-turned-off-report-says.html

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Amazon Denies Rumored Plans for Ad-Supported Prime Video Service


Amazon has denied a report that it has been working on a free, ad-supported video platform to complement its subscription-based Amazon Prime Video service. Amazon has been in talks with various television networks, movie studios and other media entities about providing content to the site, according to the Monday report. Such a service would place Amazon in direct competition with Apple and other streaming video services for original content, which has become an important way for a new service to gain market share.

The original article can be found here: http://www.ecommercetimes.com/story/84953.html?rss=1

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'Demon' shark with snake's head caught for the first time

Sea shanties and tales have been spun since the dawn of man about horrific creatures in the sea terrorizing ships and eating crew members right off the decks.While many assumed that these were just the tales of yore with no truth to them, it turns out there may been some truth to these stories after all.

The original article can be found here: http://www.foxnews.com/tech/2017/11/14/demon-shark-with-snakes-head-caught-for-first-time.html

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Snapchat is getting a new look because it's 'too hard to use'

One of the major complaints about Snapchat over the years has been that it’s too hard to use. As it struggles to grow its userbase, CEO Evan Spiegel has done the unthinkable: he is redesigning the app to make it easier to use.

The original article can be found here: http://www.foxnews.com/tech/2017/11/08/snapchat-is-getting-new-look-because-its-too-hard-to-use.html

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Twitter error removed '#bisexual' from news and photo search results

Twitter has been slammed after an error prevented the search term ‘#bisexual’ from yielding news, photo and video results.

The original article can be found here: http://www.foxnews.com/tech/2017/11/06/twitter-error-removed-bisexual-from-news-and-photo-search-results.html

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Sneaky fake WhatsApp app attracts more than 1 million downloads

Over a million Android users may have been duped into downloading a fake WhatsApp product on Google Play, thanks to a character space.

The original article can be found here: http://www.foxnews.com/tech/2017/11/06/sneaky-fake-whatsapp-app-attracts-more-than-1-million-downloads.html

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